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Solutions

Freight

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Simplified access to special freight services

For companies in the manufacturing, aviation, high-tech, automotive, healthcare, luxury goods, construction, art, shipbuilding, defence and many more sectors, every minute counts.

Companies in that situation must ensure they have a freight provider who is able to instantly respond to their needs and deliver on time in exceptional, urgent and even critical situations.
This is the mission of Special Request by Ziegler.

Special Request by Ziegler was created by the group to meet special freight needs and satisfy its clients’ expectations.

Special Request by Ziegler provides a premium service for all requests requiring a bespoke solution, whether for road, air, sea or rail freight, which may also include customs and logistics services.

Special Request by Ziegler sets up direct and multimodal delivery services for requests involving special needs in terms of :

Transport time frame (sudden urgency and tight delivery schedules)
Type of goods (protection and confidentiality)
Complex operations (multimodal, customs, etc.)
Support/advice/consulting services

A request may involve a combination of these needs and be on an international scale.

Instant implementation of bespoke solutions to handle unprecedented situations in terms of urgency or complexity

While the ability to deliver on time is an essential prerequisite for special freight providers, managing time frames for complex or technical operations is an even more crucial ability.

Whether you are sending precious, highly valuable or strategically-important goods, Special Request by Ziegler has all the skills required and sufficient technical and human resources to protect your goods and deliver them on time, regardless of the operation’s complexity.

Technical, logistical, regulatory, administrative or customs clearance complexity? Special Request by Ziegler can remove those barriers for its clients and deliver on time, even in exceptional and critical situations.

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Maximum protection for goods throughout their entire journey

One of Special Request by Ziegler’s core missions is to ensure the maximum protection and complete confidentiality of the goods you entrust to us.

We deliver the high standards you want with a bespoke service in terms of service quality, operational excellence and technical proficiency..

We also have a superior level of expertise in protecting transported goods as well as in ensuring the complete confidentiality of the products and goods we collect and deliver.

Enjoy all levels of our premium service:

Bespoke, tailored shipment packaging
Technical packaging for each transport type
Impact-resistant smart packaging
Live location tracking
Real-time humidity and temperature control and tracking
Maximum freight insurance cover
Proficiency in complex handling operations and confidential deliveries

The priority in any situation must be the security of the goods and products entrusted to the freight provider, and their preservation from any damage during the freight journey. Special Request by Ziegler is committed to delivering a high quality customer experience at every step of the process, regardless of the type of goods to be transported or the destination: from processing paperwork to handling and final destination delivery.

A global network of agents

We work with a global network that enables us to have people on the ground in over 210 countries.

Our network of agents means we can:

promote Special Request by Ziegler throughout the world
perform accurate tracking on freight operations